Bring die Würze der Welt in Dein Leben

Tutor Iain Shippey 's Column

Donnerstag, 7. November 2024, 02:33

7 C's in Difficult Conversations:

Think about a recent tricky conversation that you had with someone. What was the hardest thing for you in that moment?

Roberta Chinsky Matuson in her book Can we Talk? Introduces 7 C's for managing difficult conversations:

Confidence

Clarity

Compassion

Curiosity

Compromise

Credibility

Courage

Join this lesson to help think through what you need to say in a difficult conversation.

Cafetalk

Got a question? Click to Chat