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Ella.W Welcome to our hotel!

Paket mit 3 Kursen Welcome to our hotel!

50Min. 10,000P (3,333 Punkte pro Kurs)

Hat Schnupperkurs 30Min. 1500P

Skypekurs

A class for people who work in hotels and hope to be able to communicate with their guest in English.

Lehrmaterial

Eigene Materialien

Kurspaket Inhalt

Dies ist ein 3-Kurse Paket. Du erhältst 2 "Gutscheine" sobald die Buchung bestätigt wurde. Mit den Gutscheinen kannst Du dann die verbleibenden Kurse buchen. Bitte beachte, dass alle Kurse in diesem Kurspaket innerhalb von 45 Tagen ab Bestätigungsdatum der ersten Kursbuchung belegt werden müssen, da sie sonst verfallen.

Kursinhalt

If you are hoping to work in a hotel or are currently working in a hotel this class is for you! This class would center around different areas of working as part of guest relations to help you provide better service to your customers also understanding if the customer has any questions or special requests.

Some of the main topics of this lesson covers:

- Check In Procedures
- Check Out Procedures
- Introducing Hotel Amenities
- Giving Directions
- Giving Recommendations
- Taking and Modifying Reservations (Phone/Email)

Each lesson pack will cover the grammar, and vocabulary of what you would need and roleplaying scenarios to help you practice and be comfortable with the grammar. Roleplaying would also help with listening and comprehension practice.

Kurs buchen

Dieser Tutor akzeptiert derzeit neue Schüler

Cafetalk Rücktrittsregelung

Cancellation of pack lessons
• 'Unstarted' lesson packs⁽¹⁾ can be cancelled any time. Used Points will be completely refunded. If a 'started' lesson pack⁽²⁾ is cancelled, you will be refunded 50% of the price of the remaining lessons provided that the lessons are unrequested, unconfirmed or not within 24 hours of their scheduled start times.

(1) A lesson pack for which none of the requests have been confirmed by the tutor.
(2) A lesson pack with at least one confirmed request. (By confirming the date and time for the first lesson in the pack the tutor confirms the pack as a whole and coupons are automatically issued)

Cancelling individual requests in a pack
• If you wish to cancel a single lesson that belongs to a pack but not the whole pack, you can do so via the request page. In this case, the coupon used to book the lesson will either be refunded or collected, based on the following policy.

Vor der Bestätigung einer Kursbuchung
• Stornierung jederzeit möglich

Nach der Bestätigung einer Kursbuchung
• Mehr als 24 Stunden vor Kursbeginn→ Stornierung jederzeit möglich
• Weniger als 24 Stunden vor Kursbeginn→ Stornogebühren können anfallen.
• No-Show→ Stornogebühren können anfallen.
(Der Betrag kann je nach TutorIn variieren. Bitte nimm Kontakt mit Deiner Tutorin/ Deinem Tutor auf.)

Tutorenprofil

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Hey there~My name is Ella, an English teacher who loves to travel, learn and get creative in my free time. I studied graphic design but work more with food, gelato and coffee in my day to day work.&n...