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Iain Shippey 7 C's in Difficult Conversations

Counseling Counseling [Roleplaying | Negotiation]

7 C's in Difficult Conversations

25min 1,700 Points

Skype Lesson

Good Communication: Conversations in English, Life Skills

Material

Original Material

Description

7 C's in Difficult Conversations:

Think about a recent tricky conversation that you had with someone. What was the hardest thing for you in that moment?

Roberta Chinsky Matuson in her book Can we Talk? Introduces 7 C's for managing difficult conversations:

Confidence

Clarity

Compassion

Curiosity

Compromise

Credibility

Courage

Join this lesson to help think through what you need to say in a difficult conversation.

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Iain Shippey

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Mon	14:00	-	Tue	00:00
Tue	14:00	-	Wed	03:30
Wed	14:00	-	Thu	03:30
Thu	14:00	-	Fri	03:30
Fri	14:00	-	Sat	03:30

ENGLISH + SPORTS PSYCHOLOGY + LIFE COACHINGHello! My name is Iain and I live in the vibrant city of Johannesburg in South Africa. I am first of all a husband and a father. I love reading, the o...