Casual relations

At Cafetalk, we aspire to build a friendly and casual environment in which each of our members' voices are heard and valued regardless of their position and the number of years they have been on the job. Depending on the content, all Cafetalk staff members have the opportunity to take lead in our various ongoing projects. Our working environment allows each member to take advantage of their strengths and experiment with new things.

No restrictions on time nor place

Our team members at Cafetalk are located globally. Some of our members are located in Japan, as well as South Korea, Taiwan, Italy, and the United States which allows us to provide the best service round the clock to our users around the world. Our staff members work in various ways; some of our staff members do well when working in groups, while other staff members need more time for themselves to concentrate and work alone. While most of our members are based in our Tokyo headquarters, some members work remotely, while other members work in small groups in shared offices.

Fully remote since February 2020 due to the COVID-19 pandemic: While Cafetalk still holds an office in Tokyo, currently the majority of our team members work remotely from home. We hope to eventually return to a working environment of mixed in-person and remote work, but for the foreseeable future we expect to continue working remotely. Short weekly meetings with the whole team as well as project based regular meetings allow us to work together despite being apart. Casual online meetups with snacks and drinks also help us lighten the mood and reconnect as a team.

An inclusive team

Although Cafetalk was founded in Japan, our team is made up of staff members from diverse backgrounds. We have members from Japan, South Korea, Taiwan, the United States, Germany, France and Brazil who all speak at least one language other than their native language, allowing our entire team to speak nine languages in total. With a team as diverse as our users - with both women and men, extroverts and introverts, moms and dads, single, and others - we all have different opinions, but we work together to achieve the best results.

We aren't afraid of failure

We believe that challenging yourself, as well as experiencing failure, is the best way to learn and improve ourselves. Our experience in dealing with a constantly fluctuating and expanding user base has taught us to be flexible and to not fear taking risks to achieve better results. We all make mistakes. That is why we are always careful on forming a good and strong team relationship to minimize failure, while learning from each other to overcome obstacles.

Work life balance

Our team is eager to work together to give our users the best possible service, and to constantly improve user experience. However, we believe that having a feeling of fulfillment in our personal lives is crucial to working energetically. Our team have various personal lives; some are raising children, some love to go on walks with their dogs, some love to go to concerts, some love to paint and travel, some love to work out or to play the piano, some feel joy in doing volunteer work, while some enjoy sports.

Customer first

Cafetalk is operated from the perspective of both the student and the tutor. We provide a service that allows people with busy lives to learn new things and improve themselves regardless of time and place. In order to cultivate a better understanding for the job, all team members are either learning something as a student or teaching something as a tutor.