Flexible
Jelena Mujkanovic
Useful phrases for business emails
Useful phrases for business emails
Useful terms for different purposes in business correspondence
Description
While we send a lot of emails on daily basis, many of them are not effective. Very often it is difficult to read or process emails hanging around because the recipient is unclear on how to reply or act. This is something that should not happen. Etiquette, style, and format are essential to writing emails that get results.
The expected result of the lesson - quality written business e-mail for various business occasions.
This lesson includes various “how-to” items as follows:
Greetings and starting including why you're writing
- reconnecting with old costumers
- introducing value
- referring to the previous contact
- Making a request
- Making an offer
- Talking about problems and solutions
- Asking for clarifications
- Asking questions
- Call to action
- Talking about meetings
- Giving good news
- Giving bad news
- Apologizing
- Attaching documents
- Closing remarks
Cafetalk's cancellation policy
Before request is confirmed (fixed)
• Cancellation possible at any time without charge.
After request is confirmed (fixed)
• More than 24 hours before lesson start time.→ Cancellation is possible at any time.
• Less than 24 hours before lesson start time.→ The tutor may take a cancellation fee.
• No-Show→ The tutor may take a cancellation fee.
(Please check with the tutor for details.)
• Cancellation possible at any time without charge.
After request is confirmed (fixed)
• More than 24 hours before lesson start time.→ Cancellation is possible at any time.
• Less than 24 hours before lesson start time.→ The tutor may take a cancellation fee.
• No-Show→ The tutor may take a cancellation fee.
(Please check with the tutor for details.)
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