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       Conversation is an art. Some people are more well-versed in this art than others, but whatever your current skills, you can develop them further through practice.
      A simple way to improve your business communication skills, and your confidence, is by learning simple tactics for starting and continuing conversations. 

Through this lesson, you will learn: 

• Responses to Common Greetings - how to respond in an appropriate manner
• What is Small Talk, what kind of Small Talk is suitable for business communication
• How to make the transition from a greeting to a Small Talk
• Transitioning from Small Talk to Something work-related
• How to change the topic 
• Ending a Conversation - examples