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Ester The language of business

4堂課程包 The language of business

30分鐘 8,000點 (每堂2,000點)

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Negotiations

教材

講師原創教材

課程包資訊

這是一個4堂的課程包。在第一堂課程預約成功後,您會得到系統自動發出的3張“優惠券”。您將可以用這些優惠券來預約剩下的課程。請注意,剩下的課程必須在預約完第一堂課程後的90天以內完成使用,否則優惠券會過期失效。

課程介紹  

Lesson pack: Four negotiation lessons
1. Conflict resolution styles (grammar phrases)
2. Negotiation meetings (role playing/speaking)
3. Conflict narratives (reading and listening)
4. Agree to disagree (active participation and vocabulary)

CONFLICT RESOLUTION STYLES

Conflict resolution styles

Address the Conflict

Name the kinds of conflicts that arise in your workplace.
Ignoring a problem in the workplace may seem like a good idea.
When it comes to people's problems, ignoring them is rarely the right solution.
Listen to all parties concerned.
This reaction can cause the parties to feel bullied, forgotten, unimportant, and disgruntled.

Clarify the Issue Causing the Conflict

Take the time to find out exactly what's going on. Check your sources, and don't rely on the company rumor mill.

Bring the Involved Parties Together to Talk

To get to the root of the problem, you must go directly to the source: the two or more parties involved in the conflict. Be open and positive in your communication and encourage them to do the same.

Identify a Solution

Arrive at a solution acceptable to everyone involved. Emphasize the importance of a win-win scenario, where everyone keeps their job, and tension at work is reduced. Offer compromises or trade-offs.

Monitor and Follow Up

 Follow-up is vital to good conflict resolution.

Is everyone abiding by the agreement? Are both parties satisfied with the outcome? Are boundaries being observed? 

Conflict vocabulary
Students start with matching the relevant verbs to make common collocations (e.g. address an audience; 
to cast doubt etc. follow up with word list link). 

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Ester
課程可能的時段
週一21:00-週二07:00
週五14:00-週六07:00
週六14:00-週日07:00
週日21:00-週一07:00

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課程可能的時段


週一 21:00 週二 07:00
週五 14:00 週六 07:00
週六 14:00 週日 07:00
週日 21:00 週一 07:00
或其他時間,請於預約時確認。

※ 以上為日本時間。登入後將自動選換為您的時區時間。

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